Privacy policy

We are glad that you visit our website. The protection and security of your personal information when using our website is very important to us. We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for what purposes it is used.

This privacy policy applies to the internet offer Accentoris AG, Auerstrasse 14, 9442 Berneck, Switzerland which is accessible under the domain www.digitaleszeugs.de as well as the various subdomains (“our website”).

Who is responsible and how do I reach you?

Responsible for the processing of personal data 

Accentoris AG, 

Auerstrasse 14, 

9442 Berneck, 

Switzerland
email: info@digitaleszeugs.com

What is it about?

This privacy policy meets the legal requirements for transparency in the processing of personal data. This is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior when visiting a website. Information for which we cannot (or can only with a disproportionate effort) establish a reference to your person, e.g. by anonymization, is not personal data. The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.

Stored personal data are deleted as soon as the purpose of the processing has been achieved and there are no legitimate grounds for further retention of the data. We inform you about the specific storage periods or criteria for storage in the individual processing operations. Irrespective of this, we store your personal data in individual cases for the assertion, exercise or defense of legal claims and in the event of statutory retention obligations.

Who gets my data?

We only disclose your personal data that we process on our website to third parties if this is necessary for the fulfillment of the purposes and is covered by the legal basis in the individual case (e.g. consent or protection of legitimate interests). In addition, we disclose personal data to third parties in individual cases if this serves the assertion, exercise or defense of legal claims. Possible recipients may then include, for example, law enforcement agencies, lawyers, auditors, courts, etc.

Insofar as we use service providers for the operation of our website, who process personal data g on our behalf as part of commissioned processing, they may be recipients of your personal data. For more information on the use of processors and web services, please refer to the overview of individual processing operations.

Do you use cookies?

Cookies are small text files that are sent by us to the browser of your end device during your visit to our website and stored there. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to perform various analyses, so that we are able, for example, to recognize the browser you are using when you visit our website again and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies do not cause any damage to your terminal device. They cannot run programs or contain viruses.

We provide information about the respective services for which we use cookies in the individual processing operations. Detailed information on the cookies used can be found in the cookie settings or in the Consent Manager of this website.

Domain	Name	Description	Storage duration
www.google.com	_GRECAPTCHA	Safety check service	approx. 6 months
digitaleszeugs.de	cookielawinfo-checkbox-analytics	Cookie Consent Tool	approx. 12 months
digitaleszeugs.de	cookielawinfo-checkbox-other	Cookie Consent Tool	approx. 12 months
digitaleszeugs.de	cookielawinfo-checkbox-functional	Cookie Consent Tool	approx. 12 months
digitaleszeugs.de	cookielawinfo-checkbox-necessary	Cookie Consent Tool	approx. 12 months
digitaleszeugs.de	cookielawinfo-checkbox-performance	Cookie Consent Tool	approx. 12 months
digitaleszeugs.de	cookielawinfo-checkbox-advertising	Cookie Consent Tool	approx. 12 months

 

What rights do I have?

Under the conditions of the statutory provisions of the General Data Protection Regulation (GDPR), you have the following rights as a data subject:

• Information about the data stored about you in the form of meaningful information about the details of the processing and a copy of your data;
• Correction of incorrect or incomplete data stored by us;
• Deletion  of the data stored by us, unless processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the assertion, exercise or defense of legal claims;
• Restriction processing, insofar as the accuracy of the data is disputed, the processing is unlawful, we no longer need the data and you object to their deletion because you need them for the assertion, exercise or defense of legal claims or you have objected to the processing .
• Data portabilityinsofar as you have provided us with personal data within the scope of a consent or on the basis of a contract  and these have been processed by us with the help of automated procedures. You will receive your data in a structured, common and machine-readable format or we will transfer the data directly to another responsible party, as far as this is technically feasible.
• Opposition  against the processing of your personal data, if there are grounds for doing so that arise from your particular situation or if the objection is directed against direct advertising. The right to object does not exist if overriding compelling legitimate grounds for the processing are demonstrated or if the processing is carried out for the assertion, exercise or defense of legal claims. Where the right to object does not exist for individual processing operations, this is indicated there.
• Revocation of your given consent with effect for the future.
• Complaint to a supervisory authority if you believe that the processing of your personal data violates the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters.

How is my data processed in detail?

In the following, we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. An automated decision in individual cases, including profiling, does not take place.

Provision of the website

Nature and scope of processing

When you call up and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which the access is made (referrer URL)
• Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider

Our website is not hosted by ourselves, but by the service providers Metanet and Vultr, who process the aforementioned data on our behalf for the purpose of operating the website.

Purpose and legal basis

The processing is carried out to protect our overriding legitimate interest to display our website and ensure security and stability . The collection of data and storage in log files is mandatory for the operation of the website. There is no right to object to the processing. Insofar as the further storage of the log files is required by law, the processing is based on Art. 6 para. 1 lit. c GDPR. There is no legal or contractual obligation to provide the data, however, calling up our website is not technically possible without providing the data.

Storage duration

The aforementioned data will be stored for the duration of the display of the website [sowie aus technischen Gründen darüber hinaus für maximal [7 Tage]].

Contact form

Nature and scope of processing

On our website we offer you to contact us via a provided form. The information collected via mandatory fields is required to process the request. In addition, you may voluntarily provide additional information that you believe is necessary to process the contact request.

When using the contact form, your personal data will not be passed on to third parties.

Purpose and legal basis

The processing of your data by using our contact form is done for the purpose of communication and processing your request based on your consent . Insofar as your inquiry relates to an existing contractual relationship with us, the processing is carried out for the purpose of fulfilling the contract. There is no legal or contractual obligation to provide your data, but the processing of your request is not possible without providing the information of the mandatory fields. To the extent that you do not wish to provide this information, please contact us by other means.

Storage duration

If you use the contact form on the basis of your consent, we store the collected data of each request for a period of three years, starting with the completion of your request or until you revoke your consent.

[If you use the contact form in the context of a contractual relationship, we store the collected data of each request for a period of [three years] from the end of the contractual relationship].

 

Newsletter

Nature and scope of processing

If you register on our website to receive our newsletter, we collect your e-mail address and your name and store this information together with the date of registration and your IP address. You will then receive an e-mail in which you must confirm your subscription to the newsletter (double opt-in). If you do not confirm the registration within 72 hours, it will automatically expire and the data will not be processed for the newsletter mailing.

For sending the newsletter we use Mailchimpwho process your personal data on our behalf . The new standard contractual clauses were also concluded with Mailchimp. 

Purpose and legal basis

We process your data for the purpose of sending newsletters on the basis of your consent. By unsubscribing from the newsletter, you can declare your revocation at any time with effect for the future. There is no legal or contractual obligation to provide your data, but it is not possible to send the newsletter without providing your data.

Storage duration

After registration for the newsletter, we store the data for a maximum of 72 hours until the registration is confirmed. After successful confirmation, we store your data until you revoke your consent (unsubscribe from the newsletter) and for technical reasons beyond that for a maximum of 7 days.

 

 

Customer account registration

Nature and scope of processing

In the context of order processing (for the processing of product sales), we collect your personal data for the registration of a customer account. You can choose to order as a guest or register a permanent user account. The information collected during registration via the mandatory fields is identical in both cases and is required for processing the order in the online store. When registering a permanent user account, we also collect a password set by you. In addition, you may voluntarily provide additional information that you believe is necessary for the processing of the order.

Your personal data will only be passed on to third parties (e.g. shipping service providers / forwarding agents) and order processors if this is necessary for the processing of the order.

Purpose and legal basis

We process your personal data for the purpose of registering a customer account to fulfill a contract with you. There is a contractual obligation to provide your data as far as it relates to the mandatory fields, since this information is necessary to identify you and for the fulfillment of the contract on our part. There is no legal obligation to provide the data. Without the provision of this information, the order in our online store and thus a contract conclusion is not possible. For the additional information provided voluntarily, there is no obligation to provide. Ordering in our online store is possible even without disclosing the voluntary data.

The supplementary processing of your password for the registration of the permanent user account is carried out for the purpose of providing a customer account and for the presentation of your previous purchases as well as for the storage of your purchase-related data (e.g. storage of invoice address, various delivery addresses) on the basis of your consent. By deleting your customer account, you can declare your revocation at any time with effect for the future.

Storage duration

If you order as a guest, we store your personal data until the complete processing of your order (end of contract). When registering a permanent customer account, we store the purchase-related data beyond the end of the contract, until the revocation of your consent (deletion of the customer account). In both cases, your data will only be stored further if there are legal obligations to retain it (for example, tax and commercial law).

 

Presence on social media platforms

We maintain so-called fan pages or accounts or channels on the networks mentioned below in order to provide you with information and offers within social networks as well and to offer you further ways to contact us and find out about our offers. In the following, we inform you about which data we or the respective social network process from you in connection with the call and use of our fan pages/accounts.

Data we process from you

If you wish to contact us via messenger or direct message via the respective social network, we generally process your user name via which you contact us and, if necessary, store other data provided by you insofar as this is required to process/respond to your request.

(Processing is necessary to protect the legitimate interests of the controller).

(Static) usage data that we receive from the social networks

We receive automated statistics regarding our accounts via Insights functionalities. The statistics include, among other things, the total number of page views, likes, details on page activities and post interactions, reach, video views, and details on the proportion of men/women among our fans/followers.

The statistics contain only aggregated data that cannot be related to individual persons. You are not identifiable to us through this.

What data the social networks process from you

In order to view the content of our fan pages or accounts, you do not have to be a member of the respective social network and, to this extent, no user account for the respective social network is required.

Please note, however, that the social networks also collect and store data from website visitors without a user account when the respective social network is called up (e.g. technical data in order to be able to display the website to you) and use cookies and similar technologies, over which we have no control. For details, please refer to the privacy policy of the respective social network.

Insofar as you wish to interact with the content on our fan pages/accounts, e.g. comment on, share or like our postings/contributions and/or contact us via messenger functions, prior registration with the respective social network and the provision of personal data is required.

We have no influence on the data processing by the social networks within the scope of their use by you. To our knowledge, your data is stored and processed in particular in connection with the provision of the services of the respective social network, as well as for the analysis of user behavior (using cookies, pixels/web beacons and similar technologies) on the basis of which advertising based on your interests is played both within and outside the respective social network. It cannot be ruled out that your data will be stored by the social networks outside the EU/EEA and passed on to third parties.

For information on, among other things, the exact scope and purposes of the processing of your personal data, the storage period/deletion, and guidelines on the use of cookies and similar technologies in the context of registration and use of the social networks, please refer to the privacy policy/cookie policy of the social networks. There you will also find information about your rights and the possibility to object.

Facebook page

When you visit our Facebook page, Facebook collects, among other things, your IP address and other information that is present on your PC in the form of cookies. This information is used to provide us, as operators of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more information about this at the following link: https://facebook.com/help/pages/insights .

By means of the transmitted statistical information, it is not possible for us to draw conclusions about individual users. We use them only to respond to the interests of our users and to continuously improve and ensure the quality of our online presence.

We collect your data via our fan page only to realize a possible provision for communication and interaction with us. This collection usually includes your name, message content, comment content, and the profile information you “publicly” provide.

Die Verarbeitung Ihrer personenbezogenen Daten zu unseren oben genannten Zwecken erfolgt auf Grundlage unseres berechtigten betriebswirtschaftlichen und kommunikativen Interesses an dem Angebot eines Informations- und Kommunikationskanals gem. Art. 6 Abs. 1 f) DSGVO. If you, as a user, have given your consent to the data processing to the respective provider of the social network, the legal basis of the processing extends to Art. 6 para. 1 a), Art. 7 DSGVO.

Due to the fact that the actual data processing is carried out by the provider of the social network, our access to your data is limited. Only the provider of the social network is authorized to fully access your data. Due to this, only the provider can directly take and implement appropriate measures to fulfill your user rights (information request, deletion request, objection, etc.). The most effective way to assert the corresponding rights is therefore directly against the respective provider.

We are jointly responsible with Facebook for the personal content of the fan page. Data subject rights can be asserted with Facebook Ireland as well as with us.

The primary responsibility for the processing of Insights Data lies with Facebook under the GDPR and Facebook complies with all obligations under the GDPR with respect to the processing of Insights Data, Facebook Ireland provides the essence of the Page Insights Supplement to Data Subjects.

We do not make any decisions regarding the processing of Insights data and any other information resulting from Art. 13 GDPR, including legal basis, identity of the controller and storage period of cookies on user terminals.

You can find further instructions directly at Facebook (Supplemental Agreement with Facebook): https://www.facebook.com/legal/terms/page_controller_addendum.

Google CDN

Nature and scope of processing

We use Google CDN to properly deliver the content of our website. Google CDN is a service of Google Ireland Limited, which acts as a content delivery network (CDN) on our website.

A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google CDN.

Purpose and legal basis

The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision and optimization of our online offer.

Storage duration

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. For more information, please see the Google CDN Privacy Policy: https://policies.google.com/privacy.

 

Google Fonts

Nature and scope of processing

We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offering. To obtain these fonts, you connect to Google Ireland Limited servers, and your IP address is transmitted.

Purpose and legal basis

The use of Google Fonts is based on our legitimate interests, i.e. interest in a uniform provision and optimization of our online offer.

Storage duration

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. For more information, see the Google Fonts privacy policy: https://policies.google.com/privacy.

 

Google reCAPTCHA

Nature and scope of processing

We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited and enables us to distinguish whether a contact request originates from a natural person or is automated by means of a program. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. Furthermore, Google reCAPTCHA records the user’s dwell time and mouse movements to distinguish automated requests from human ones. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google reCAPTCHA.

Purpose and legal basis

The use of the service is based on our legitimate interests, i.e. for protection when submitting forms.

Storage duration

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. For more information, see the Google reCAPTCHA privacy policy: https://policies.google.com/privacy?hl=en-US .

 

Google Tag Manager

Nature and scope of processing

We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags through one interface and allows us to control the exact integration of services on our website

This allows us to flexibly integrate additional services to evaluate user access to our website.

Purpose and legal basis

The use of Google Tag Manager is based on our legitimate interests, i.e. interest in optimizing our services pursuant to Art. 6 para. 1 lit. f. DSGVO.

Storage duration

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. For more information, see the Google Tag Manager privacy policy: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

 

Google Analytics

Nature and scope of processing

We use Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of views of our online offer, visited subpages and the length of stay of visitors.

Google Analytics uses cookies and other browser technologies to evaluate user behavior and recognize users.

This information is used, among other things, to compile reports on website activity.

Purpose and legal basis

We process data using Google Analytics for the purpose of optimizing our website and for marketing purposes based on your consent.

Storage duration

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. For more information, please see the Google Analytics privacy policy: https://policies.google.com/privacy.

 

YouTube video

Nature and scope of processing

We have integrated YouTube video on our website. YouTube Video is a component of the video platform of YouTube, LLC, where users can upload content, share it over the Internet and get detailed statistics.

YouTube Video allows us to integrate content from the platform into our website.

YouTube Video uses cookies and other browser technologies to analyze user behavior, recognize users and create user profiles. This information is used, among other things, to analyze the activity of the content listened to and to generate reports. If a user is registered with YouTube, LLC, YouTube Video can associate the videos played with the profile.

When you access this content, you connect to servers of YouTube, LLC, Google Ireland Limited, Gordon House, Barrow Street Dublin 4 Ireland, where your IP address and possibly browser data such as your user agent are transmitted.

Purpose and legal basis

The use of the service is based on your consent.

Storage duration

The concrete storage period of the processed data cannot be influenced by us, but is determined by YouTube, LLC. For more information, please see the YouTube Video Privacy Policy: https://policies.google.com/privacy.

 

Jira (only in the support area)

Nature and scope of processing

We use “Jirra” to organize “support requests”. This helps us to correctly allocate your request and provide you with fast service.

We process your personal data for the purpose of registering a customer account to fulfill a contract with you. There is a contractual obligation to provide your data as far as it relates to the mandatory fields, since this information is necessary to identify you and for the fulfillment of the contract on our part. There is no legal obligation to provide the data. Support is not possible without the provision of this information. For the additional information provided voluntarily, there is no obligation to provide.

The supplementary processing of your password for the registration of the permanent user account is carried out for the purpose of providing a customer account and for the presentation of your previous purchases as well as for the storage of your previous inquiries on the basis of your consent. By deleting your customer account, you can declare your revocation at any time with effect for the future.

Storage duration

If you order as a guest, we store your personal data until the complete processing of your request (end of contract). When registering a permanent customer account, we store the data beyond the end of the contract, until the revocation of your consent (deletion of the customer account). In both cases, your data will only be stored further if there are legal obligations to retain it (for example, tax and commercial law).